What’s Your Point?—as blog and book—is a whisper in the ear, a tap on the shoulder, a pat on the back, and a mental kick in the pants for those with years of hands-on experience thinking, analyzing, creating, improvising…and deciding for others—their clients. No dummies here, but there is Room for Improvement and there is need for INNOVATION.

Experience can be valuable to the success of everything and anything, including communication, but not always. The professional wisdom, knowledge, creativity, and decisiveness that experience generates are frequently the driving force behind improvement and innovation. Ironically, these two essentials can be forestalled, particularly in times of dramatic shifts, by resistance to change and other distractions originating from past experience.

Merely saying, “I’m thinking outside the box,” or even making an effort to do so—alone or in a group—does not guarantee Continue reading →